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Outages

Outage Center

View the Outage Map

 

SWRE provides safe, affordable and reliable electricity to our members. We're continually seeking innovative ways and taking advantage of new technologies to ensure we're meeting that goal. Regardless of how hard we work, it's impossible to eliminate all power outages. Outages can be caused by lightning, high winds, ice or snow storms, a vehicle hitting a utility pole, a small animal causing a short circuit, a mistake by tree trimmers or persons cutting firewood, construction workers digging into our lines or electric equipment failure.

 

REPORT A POWER OUTAGE

24/7 Outage Hotline: 1-833-590-0353

24/7 Outage Reporting Available in the SmartHub App

Speak to a Member Service Representative: 1-800-256-7973

Information to include:

  • Your account number or first and last name on the account

  • Your map location or driving directions

  • Report any emergency (fallen lines, sparks, needed use of emergency medical equipment, etc.)

Please be patient if our phone lines are busy during a major outage. Calls are answered 24/7 in the order that they are received. Calling the Outage Hotline (1-833-590-0353) or using SmartHub to report your outage are the fastest, most efficient ways to ensure SWRE line crews see your outage right away.

Never touch a downed wire regardless of how harmless it may look! Stay away from a fallen line and keep others away, too. Report it immediately to Southwest Rural Electric. If you can’t contact us, call the local police or fire department. During a severe storm or widespread outage, it could take some time for us to make repairs. In this case, police and firemen may guard the downed line until it can be repaired.

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    Contact Info

    Southwest Rural Electric Association, Inc.
    700 N. Broadway | P.O. Box 310
    Tipton, OK 73570

    Office: 1-800-256-7973

    Outage Hotline: 1-833-590-0353

    24/7 Automated Phone Line: 855-940-3943

     

    About Us

    Southwest Rural Electric is an electric cooperative headquartered in Tipton, Oklahoma. SWRE's service area includes 3,103 miles of power line and 7,610 active meters in 6,000 square miles across southwest Oklahoma and north central Texas. 

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    ©2025 Southwest Rural Electric Association. All Rights Reserved.

    • Home
    • About Us
      • My Cooperative
      • Board & Leadership
      • Annual Report
      • Bylaws
      • Energy Mix
      • District Map
      • Rates
      • Safety
      • Cooperative Principles
      • Non-Discrimination Statement
      • About Touchstone Energy
      • Careers
      • Contact Us
    • Community & Youth
      • Trading Post
      • Operation Round Up
        • Operation Round Up Golf Fundraiser
      • Youth Tour
      • Leadership Summit
      • Energy Camp
    • Member Services
      • Apply for Service
      • Payment Options
      • Outages
      • Member Meetings
      • Products & Rebates
      • Capital Credits
    • News
      • Power Source Newsletter
      • Recent News
    • Resources
      • Energy Assistance Programs
      • Solar Calculator
      • Forms
      • Safety Quiz
      • Together We Save
      • Call Before You Dig